HeyDay Privacy Policy

Last modified: April 2023


Heyday.io ‎ (the "Company", "We" or "Us") operates the website heyday.io, its subdomains and its related features (“Website”, collectively – the “Services”). This Policy is integrated into and forms part of our Terms of Use ("Terms").

We are dedicated to protecting your privacy rights and making our practices regarding the processing of your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, install, or interact with our Services. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Policy and our Terms. You are not legally required to provide us with any personal data, but without it we will not be able to provide you with the best experience of using our Services.

  1. What Types of Data We Collect?

    We collect personal data from you, meaning any information which potentially allows your identification with reasonable means (for example, email address or name, collectively "Personal Data"). This section sets out how and when we collect and process Personal Data about you.

    1.1. Account Information:

      If you choose to register an account with our Services, we collect your full name, email address, Uniform Resource Locator (URL), phone number, and username. If you choose to log in, access or otherwise connect to the Services through a social networking service (such as Facebook, Twitter, Instagram, etc.), we collect your user ID and username associated with that social networking service, as well as any information you make public using that social networking service or that the social networking service allows us to access.

    1.2. Payment Information:

      When you decide to make a purchase through our Services, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. For example, if you pay with a credit card, we will collect your card information.

    1.3. Usage Information:

      When you use our Services, we collect technical information about your interaction with our Services. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) as well as other information which relates to your activity in the Services.

    1.4. Communication Information:

      When you send us an email or contact us via the support within our Services, we collect the Personal Data you provide us. This includes your name, email address and any other information you choose to provide.

  2. Why We Process Your Personal Data?
    (a) Provision of our Services; support. We use your Personal Data, such as your name and email address, to provide you with our services and provide customer support. This includes, for example, allowing you to log-in or responding to your inquiries.
    (b) Payments. We collect from our third-party payment processors certain information about your payment instruments, for the purposes of filling order and transaction, connecting your payment method to your account on the Services, billing and sending invoices.
    (c) Improve our Services. We collect and analyse information about you and your usage of our Services for the purposes of usability, quality, functionality and effectiveness of our Services, including debugging to identify and repair errors and undertaking internal research for technological development and demonstration.
    (d) Auditing. related to counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with relevant specification and standards.
    (e) Marketing and Advertising. We may use Tracking Technologies in order to provide you with advertisements when you visit our Services, including personalized and non-personalized advertising, in short-term, transient use, shown as part of a your current interaction with us.
    (f) Integrity. We process certain information about you and your usage of our Services in order to keep the integrity and security of our Services, prevent fraud, identify your identity and enforce our policies.
    (g) Compliance with applicable laws; assistance to law enforcement agencies. We process your personal data in order to comply with our legal obligation under applicable laws.
  3. With Whom we Share your Data?
    3.1. We share your Personal Data as described below:
    (a) Payment processors:
    we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties have access to your Personal Data so that they perform these tasks on our behalf;
    (b) Service providers:
    our service providers work on our behalf, and need access to certain Personal Data in order to provide their services to us. These companies include, but are not limited to, cloud storage providers, analytics services, fraud prevention, identity verification providers, etc.;
    (c) Third party advertisers:
    we partner with third parties to either display advertising on our Services or to manage our advertising on other websites or apps. Our third party advertisers use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests;
    (d) Third Party Integrations:
    our Services allow you to integrate with certain third party services, in order to connect your account to our Services or to place purchases (e.g., Apple, Google or Facebook accounts).;
    (e) Compliance with laws and assistance to law enforcement agencies:
    we will disclose some data about you if we are requested to do so by government or law enforcement officials. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements;
    (f) Auditors and advisers:
    we share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.; and
    (g) Mergers and acquisitions:
    we will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets.
  4. Marketing and advertising

    We use your Personal Data ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, ads, products, services, websites and applications which relate to our affiliated companies or our business partners (collectively: “Marketing Affiliates”), which we believe may interest you.

    Please note that even if you unsubscribe from our marketing-mailing list, we can continue to send you service-related updates and notifications.

  5. Your rights

    Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

    1. Rights of access to your Personal Data;
    2. Right of data portability;
    3. Right of rectification;
    4. Right of deletion/erasure;
    5. Right to restriction or objection to processing;
    6. Right to withdraw your consent;
    7. Right to limit use and disclosure of your sensitive Personal Data;
    8. Right not to be subject to automated decision making;
    9. Right to non-discrimination;
    10. Right to lodge a complaint and appeal our decisions.

    all requests, complaints or queries may be addressed to the Company to the following email address: privacy@HeyDay.io. We will consider any requests, complaints or queries and provide you with a reply in a timely manner. To the extent you feel unsatisfied with our response to your request to exercise your rights, you also have a right to address the applicable regulator in your jurisdiction, based on the laws in your jurisdiction.

    Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

  6. International Data Transfers

    Please note that our businesses, as well as our trusted partners and service providers, are located around the world. Any information that we collect (including your personal information) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy, including in countries that may not provide the same level of data protection as ‎the country where you reside. ‎ In such cases we will ensure that applicable safeguards and legal mechanisms are used to ensure that the transfer is aligned with the applicable data protection laws.

  7. Minors

    We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.

  8. Retention

    We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

  9. Updates to this Policy

    We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Modified” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

  10. Controlling Version

    This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

  11. Contact us

    If you have any further questions, please contact us by email at: privacy@HeyDay.io

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